Here are nine ideas to increase loyalty to your business.Â Not all ideas are applicable to every business.
Make follow-up calls after service, sales or installation to ensure satisfaction.
Provide home-delivery service to increase convenience.Â This is a great time to offer a free demonstration on how to use and/or maintain your product.
Examine your instruction manualÂ to ensure itâ€™s effective and clear.Â Use diagrams and list the steps for programming various features.
Add frequently-asked-questions section to your website.
Offer money-back or price guarantees such as matching your competitorsâ€™ prices.
Offer renewal or repurchase discounts or maintenance coupons.
- Highlight alternative uses for your product, i.e., think of baking soda and vinegar.
- Install kidsâ€™ play area if serving families with small children or at least have toys and books available.
- Make contribution to charity for every product sold.
Please return to this site in a few days as this articleÂ will be expanded!