Archive for May, 2008

Who to Contact Locally for Certificate of Occupancy and Business Signs

Tuesday, May 20th, 2008

If you need to obtain a certificate of occupancy or learn about signage requirements within the greater Southlake area, here are the appropriate departments within each local community to contact.  

Colleyville: The Building Inspection Department handles both items. 

Grapevine: Development Services is the division to contact. 

 Keller: Contact the Development Services Division of the Community Development Department. 

Southlake: The Building Inspections division handles both items. 

Trophy Club: The Permitting staff handles both items. 

Westlake: Planning and Development is the department to contact. 

Local Kudos

Wednesday, May 14th, 2008

Here are two examples of local businesses providing great customer service.

Southlake Jewelers, located in the Village Center Shopping Center (with Kroger as the anchor) on East Southlake Boulevard, has always treated me very well.  Whenever I’ve visit their store, they’ve not only always cleaned my rings for free, but they’ve also repaired various broken necklace clasps for free while I waited! 

The Albertsons at West Southlake and Davis Boulevards made a special trip to our home with a case of chips I had special ordered.  I visited their store twice in one day to pickup the merchandise after receiving a phone call that the case had arrived.  The food manager who placed the order was not in at either time when I stopped by the store.  They found the case of chips immediately after I left the store but couldn’t catch me in the parking lot.  They called our home before I arrived home and asked where I lived as one of the employees who had been involved in the search for the case of chips was getting off work and wanted to deliver the chips!